1. E-Learning System Management
Count: 1
Responsibilities:
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Supervise the platform, technical team, trainers, and learners.
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Prepare quarterly operational plans.
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Monitor program execution and improve e-learning services.
2. Learner Services Management
Count: 1
Responsibilities:
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Track course registration, attendance, and issue certificates.
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Handle deferment, withdrawal, and suspension requests.
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Support learners and resolve academic and administrative issues.
3. Applications Development & Management
Count: 1
Responsibilities:
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Prepare quarterly operational and development plans.
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Supervise technical and development projects in e-learning.
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Monitor platform updates and ensure operational compliance.
4. Technical Support Management
Count: 1
Responsibilities:
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Provide technical support for trainers and learners.
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Monitor daily platform operations and resolve technical issues promptly.
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Submit regular reports on system and service performance.